Privacy Policy

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Privacy Policy - Country Comfort Farma

Effective Date: August 25, 2025 

Last Updated:August 25, 2025

1. Introduction

Welcome to Country Comfort Farma ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.countrycomfortfarma.com and use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

 2. Information We Collect

 2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

- Create an account or register for our services

- Make a purchase or place an order

- Subscribe to our newsletter or marketing communications

- Contact us through forms, email, or phone

- Participate in surveys, contests, or promotional activities

This may include:

- Name and contact information (email address, phone number, postal address)

- Payment and billing information

- Account credentials (username and password)

- Demographic information

- Product preferences and purchase history

- Communication preferences

 2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

- IP address and location data

- Browser type and version

- Operating system

- Pages visited and time spent on our site

- Referring website addresses

- Click-through and navigation patterns

- Device identifiers and characteristics

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

- Remember your preferences and settings

- Analyze website traffic and user behavior

- Provide personalized content and advertisements

- Improve our website functionality

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

 3. How We Use Your Information

We use the collected information for various purposes, including:

 3.1 Service Provision

- Processing and fulfilling your orders

- Managing your account and providing customer support

- Communicating about your purchases and account status

- Providing technical support and troubleshooting

3.2 Business Operations

- Analyzing usage patterns to improve our website and services

- Conducting market research and analytics

- Preventing fraud and enhancing security

- Complying with legal obligations and regulatory requirements

3.3 Marketing and Communications

- Sending promotional emails and newsletters (with your consent)

- Personalizing your shopping experience

- Informing you about new products, services, or special offers

- Conducting surveys and gathering feedback

 4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

- Payment processing

- Order fulfillment and shipping

- Website hosting and maintenance

- Email marketing services

- Analytics and data analysis

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information when required by law or in response to:

- Court orders, subpoenas, or legal processes

- Government investigations or regulatory inquiries

- Protection of our rights, property, or safety

- Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the business transaction.

 5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

- Encryption of sensitive data during transmission

- Secure server infrastructure and data storage

- Regular security assessments and updates

- Access controls and employee training

- Secure payment processing systems

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

- The nature of the information collected

- Legal and regulatory requirements

- Business operational needs

- Your account status and activity level

When we no longer need your information, we will securely delete or anonymity it.

 7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

- Request access to your personal information

- Obtain a copy of your data in a portable format

7.2 Correction and Updates

- Update or correct inaccurate personal information

- Modify your account settings and preferences

7.3 Deletion and Restriction

- Request deletion of your personal information

- Restrict or limit the processing of your data

7.4 Marketing Communications

- Opt-out of marketing emails and newsletters

- Update your communication preferences

- Withdraw consent for marketing activities

To exercise these rights, please contact us using the information provided in Section 11.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

If you are located outside of Slovakia, please note that your information may be transferred to and processed in Slovakia or other countries where our servers and service providers are located. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

- Posting the updated policy on our website

- Sending an email notification (if you have provided your email address)

- Displaying a prominent notice on our website

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Country Comfort Farma

Email: info@countrycomfortfarma.com 

Phone: 00421 919491849

Address:  Bíňa 378,  94356, Bíňa Slovakia

For EU residents, you also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.