Terms and Conditions

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Country Comfort Farma

Website: www.countrycomfortfarma.com

Last Updated: 25th August 2025

1. Introduction

Welcome to Country Comfort Farma. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website and purchasing our products, you agree to be bound by these Terms.

Business Information:

Business Name: Country Comfort Farma

Location: Bíňa, Slovakia

Contact: info@countrycomfortfarma.com

Website: www.countrycomfortfarma.com

2. Definitions

"We," "us," "our" refers to Country Comfort Farma

"You," "your" refers to the customer or website user

"Products" refers to our artisan foods, preserves, honey, and related items

"Services" refers to our online ordering and delivery services

3. Product Information

3.1 Product Descriptions

We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions are accurate, complete, or error-free. All products are subject to availability.

3.2 Artisan Nature

Our products are handcrafted in small batches. Slight variations in appearance, taste, and texture are natural characteristics of artisanal foods and do not constitute defects.

3.3 Limited Editions

Limited edition products are available while supplies last. We reserve the right to discontinue any product at any time.

4. Orders and Payment

4.1 Order Acceptance

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion.

4.2 Pricing

All prices are displayed in Euros (€)

Prices are subject to change without notice

Promotional prices are valid for the specified period only

4.3 Payment

Payment is required at the time of order

We accept major credit cards and other payment methods as indicated on our website

All transactions are processed securely

5. Shipping and Delivery

5.1 Delivery Areas

We currently deliver to Malta. Delivery areas and methods may be subject to change.

5.2 Shipping Costs

Shipping costs will be calculated and displayed during checkout based on your delivery location and order size.

5.3 Delivery Times

Standard delivery: 7- 14 business days

Delivery times are estimates and may vary due to circumstances beyond our control

5.4 Risk of Loss

Risk of loss and title for products purchased pass to you upon delivery to the shipping address.

6. Food Safety and Storage

6.1 Perishable Products

Our products may contain perishable ingredients. Follow storage instructions on product labels.

6.2 Allergen Information

We process products that may contain common allergens. Please review product labels carefully if you have food allergies.

6.3 Best Before Dates

Consume products by their best before dates for optimal quality and safety.

7. Customer Responsibilities

7.1 Accurate Information

You must provide accurate and complete information when placing orders.

7.2 Age Requirement

You must be at least 18 years old to place orders on our website.

7.3 Lawful Use

You agree to use our website and services only for lawful purposes.

8. Intellectual Property

8.1 Trademarks

"Country Comfort Farma" and related logos are our trademarks. You may not use our trademarks without written permission.

8.2 Content

All website content, including text, images, and recipes, is protected by copyright and may not be reproduced without permission.

9. Privacy and Data Protection

9.1 Personal Information

We collect and use personal information in accordance with our Privacy Policy and applicable data protection laws.

9.2 Cookies

Our website may use cookies to enhance user experience. By using our website, you consent to our use of cookies.

10. Limitation of Liability

10.1 Disclaimer

Our products are provided "as is" without warranties of any kind, except as required by law.

10.2 Liability Limits

To the maximum extent permitted by law, our liability is limited to the purchase price of the affected products.

10.3 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or supply chain disruptions.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by Slovak law and EU consumer protection regulations.

11.2 Resolution Process

We encourage customers to contact us directly to resolve any disputes. 

12. Website Use

12.1 Acceptable Use

You agree not to:

Use the website for illegal purposes

Interfere with website functionality

Upload malicious code or content

Violate others' rights

12.2 Account Security

If you create an account, you are responsible for maintaining the security of your login credentials.

13. Communication

13.1 Electronic Communications

By using our website, you consent to receive electronic communications from us regarding your orders and our services.

13.2 Marketing Communications

We may send promotional emails if you opt in. You can unsubscribe at any time.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised date. Continued use of our services after changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: info@countrycomfortfarma.com

Website: www.countrycomfortfarma.com